About

Boards don't lack feedback. They lack a record of it.

Most clubs already know what their members think — it just lives in hallway conversations, comment cards in a drawer, and whatever the GM happened to remember at the last board meeting. Steward exists to make that knowledge visible and actionable.

We didn't set out to build a survey tool. Surveys ask members to fit their opinion into someone else's categories. We wanted members to just talk, and put the organizing work on the software instead.

Approach

What we believe about club governance

Anecdote isn't evidence, but it isn't noise either

One angry comment about the bunkers is an anecdote. Nine comments about the bunkers, three of them from committee members, is a signal. Steward's job is telling the difference at scale.

Boards need a ranked list, not a transcript

Reading fifteen raw comments before a meeting doesn't scale past a handful of submissions. A prioritized list, with the option to drill into any item, does.

Members will talk if it's easy

We built for the format members will actually use, not the one that's easiest to build a dashboard from. Our software does the heavy lifting. Just point your members to the page and let them speak. Steward listens and converts their comments into actionable insights for your board, GM, and leadership team.

Every club's priorities are different

A club with an aging course and a club with an aging clubhouse receive different feedback that is weighted differently. Our analysis produces the starting point and evidence that your team needs to set their strategic plan and get going.

Team

Who's behind this

Kevin O'Connor

Kevin O'Connor

Kevin brings 30+ years of software engineering experience at Amazon Web Services, Deloitte, and EMC and a passion for technology driving meaningful outcomes. Kevin has served on his club's Long Range Planning Committee for over 5 years and started Steward after seeing the same feedback disappear into hallway conversations year after year.

Mark D

Mark D

Mark brings 30+ years of security and privacy experience at Fidelity Investments and Accenture to the team. Mark's passion for golf runs deep and his passion for secure tech runs deeper.

Sarah Chen

Sarah Chen

Previously led operations at a club management group overseeing eight properties. She ensures Steward fits the way boards and committees actually work.

Get started

Tell us about your club.

We'll show you what Steward finds in feedback you already have.

Book a demo